Published 08/18/25
Why the Terms Get Confused
When your phone shows “Blocked” or “Unknown”, it can feel like the same problem: you don’t know who’s calling. But these two terms actually mean different things, and how you handle them should be different, too.
What Is a Blocked Caller?
A blocked caller is someone whose number has been intentionally hidden, either by the caller using number-blocking settings or by your device/service identifying them as a threat.
Example: Telemarketers who block their number before dialing.
What Is an Unknown Caller?
An unknown caller means your phone doesn’t have enough information to display the number — it’s not intentionally hidden, but your network can’t match it to a contact or ID record.
Example: A legitimate call from a small business that doesn’t have caller ID registered.
Why the Difference Matters
Blocked Calls: Higher chance of being spam or harassment.
Unknown Calls: Could be spam, but might also be important.
How to Handle Each Type
Blocked Call Strategy
Don’t answer unless you recognize the number through an unmasking app like iCaughtYou.
Blacklist persistent offenders.
Unknown Call Strategy
Let it go to voicemail if you’re unsure.
Call back only if the message seems legitimate.
The Power of Unmasking
Using iCaughtYou, you can identify whether that mystery ring is worth your time — and avoid picking up when it’s not.