Terms of Service

1. Contracting Entities and Jurisdiction

• Your governing agreement is based on your location:
  • EU/EEA, UK, and Switzerland:
    Venture 8 Technologies yg LTD
    1 Kalimnou Street, Q Merito Centre, 4th Floor, Larnaca 6037, Cyprus
    Governing Law: Cyprus
  • United States, Canada, Australia, Israel, and all other regions:
    Venture 8 Technologies LLC
    5705 Brookfield Circle W., Fort Lauderdale, FL 33312, USA
    Governing Law: Florida

2. Definitions

• “Services”: refers to the iCaughtYou web and mobile services, including caller id unmasking, call recording, AI-based analysis, caller lookup, number blacklisting, recording transcriptions and related features.
• “Account”: A registered user profile required to access and use the Services.
• “User Content”: Data, recordings, voicemails, or other material submitted or generated by users.

3. Eligibility

The Services are not available to individuals under the age of 16.

If you are over 16 but under the legal age of majority in your state or country of residence, your parent or guardian must review and agree to these Terms on your behalf. Your parent or guardian is responsible for your actions and compliance with these Terms while using the Services.

By using the Services, you represent and warrant that:

• You are not located in a country that is subject to a U.S. Government embargo, or designated as “terrorist supporting”
• You are not listed on any U.S. Government list of prohibited or restricted parties
• You are not prohibited by applicable law from accessing or using the Services
• You agree to be bound by these Terms, or your parent/guardian has agreed to them on your behalf

You may not use the Services if you do not meet these conditions.

4. Services Overview

iCaughtYou provides a set of mobile and web-based services designed to enhance your phone experience and give you greater visibility and control over your calls.

Our features may include, but are not limited to:

• Revealing hidden or blocked caller IDs
• Call recording and voicemail transcription
• Call alerts and number blacklisting
• Caller identification and lookup
• AI-powered tools to help you interpret call interactions

We may add, remove, or modify features from time to time to improve the user experience or comply with applicable law.

5. Conditional Call Forwarding & Voicemail Access

Some features, including unmasking blocked callers and call alerts, require you to enable conditional call forwarding (e.g. forwarding unanswered or busy calls to iCaughtYou).

Voicemail transcription features require you to authorize us (and our transcription partners) to access and process your voicemail. You may revoke this consent at any time in your Account settings.

You acknowledge that improper setup may prevent features from functioning as expected.

6. Account Registration and Security

You must register an Account to use the Services. You agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Be responsible for all activity on your account

We reserve the right to suspend or terminate accounts for any violation of these Terms.

7. Acceptable Use

Permitted Use

You may use the Services for lawful, personal, non-commercial purposes

Prohibited Use

You agree not to:

• Violate laws (including call recording or wiretap laws)
• Transmit harassing, abusive, obscene, racist, or unlawful content
• Use the service for commercial use unless approved
• Use the service to monitor or auto-forward calls from call centers or telemarketing systems
• Attempt to reverse-engineer, disrupt, or exploit the Services

We reserve the right to suspend or terminate access without notice for any prohibited use.

8. Usage Restrictions (Fair Use)

iCaughtYou is intended for personal, non-commercial use only.
We monitor usage patterns to detect abuse or activity inconsistent with typical personal phone behavior.

Impermissible use includes, but is not limited to:

• Forwarding calls from call centers or automated systems
• Using auto-dialers or robocall setups
• Routing excessive or high-volume call traffic inconsistent with individual use

If we determine that your usage suggests commercial or abusive behavior, we may suspend or terminate your access, or offer a custom business solution.

9. Call Recording Legal Notice

You are solely responsible for complying with applicable call recording laws, including jurisdictional differences between one-party and two-party consent.

Even if your state permits one-party consent, you may be speaking to someone in a two-party state or country where all participants must be notified.

We do not provide legal advice. Use the recording features at your own risk.

10. Pricing, Subscriptions, and Billing

iCaughtYou offers both free and paid subscription plans.

Paid Services are billed:

• Via our website using Stripe or another approved processor
• Via the Apple App Store or Google Play Store, subject to their billing policies

All subscriptions automatically renew unless canceled through your account settings (via web or app store platform).

If a free trial is offered, billing will begin automatically at the end of the trial unless you cancel in advance.

All fees are non-refundable, including for:

• Partial months
• Inactivity or unused features
• Downgrades during a billing period

Taxes, surcharges, and any applicable carrier fees (e.g. SMS, data, conditional call forwarding) are your responsibility.

11. Beta Features and Experimental Tools

From time to time, we may offer early access to beta or experimental features — such as AI-powered Truth Analysis.

These features are provided “as is” and:

• May include bugs or be incomplete
• Can be added, modified, or removed at any time
• Are intended for informational purposes only and should not be relied upon as definitive or conclusive

We make no guarantees about the accuracy, completeness, or reliability of any beta or AI-driven insights.

12. Referral and Affiliate Programs

We may offer referral or affiliate programs that reward users for sharing iCaughtYou with others. Participation is subject to separate terms and conditions specific to each program.

We reserve the right to suspend, modify, or terminate any referral or affiliate program at any time, without notice or liability.

Rewards, eligibility, and usage may vary and are not guaranteed unless expressly confirmed in writing.

13. Trials, Refunds, Upgrades & Downgrades

• Free trials are available as a limited-time promotion. If offered, you will only be charged at the end of the trial period unless you cancel before it expires.
• Subscription fees are billed in advance and are non-refundable, including:
  • Partial months
  • Unused features
  • Downgrades or cancellations during a billing cycle

If you upgrade, the difference is charged at a pro-rated amount. Downgrades take effect on the next billing cycle.

You remain responsible for applicable taxes and charges from your carrier.

14. Cancellation of Service

You may cancel your subscription at any time via your Account settings.
Upon cancellation:

• Access to Services will be deactivated
• No refunds will be issued for remaining time
• You remain responsible for charges through the date of cancellation

You are also responsible for removing conditional call forwarding from your phone after canceling.

15. Modification or Discontinuation of Services

We may add, remove, or modify features at any time.

When possible, we will notify you in advance. However, some changes may occur without prior notice (especially in beta features or regulatory compliance cases).

We are not liable for any modification, suspension, or discontinuation of the Services.

16. Ownership of Account and Data

The person who registered the Account using a valid mobile phone number is considered the legal owner of the Account, regardless of who pays for the subscription.

You retain ownership of any voicemails, recordings, or User Content you generate.

By using the Services, you grant us a non-exclusive, worldwide, revocable license to process, store, and transmit your data solely as necessary to provide the Services.

17. Service Availability

We strive to maintain reliable access to the Services but do not guarantee uninterrupted or error-free availability.

Service performance may vary depending on factors like:

• Your device or operating system
• Carrier network and call forwarding capabilities
• Location-based restrictions
• Beta feature status or testing conditions

Certain features may be temporarily limited or discontinued without prior notice.

18. Data Privacy and Compliance

Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and safeguard your personal data.

We process data in accordance with applicable laws, including:

• GDPR (European Union/EEA)
• CCPA/CPRA (California, USA)
• PIPEDA (Canada)

Data may be transferred across borders, including to the United States, and stored by third-party processors.

We implement reasonable safeguards to protect your data but cannot guarantee complete security.

19. Marketing and Communications

By creating an Account, you consent to receive communications from us via:

• Email (transactional and marketing)
• SMS or push notifications (where enabled)

Transactional communications include service alerts, payment receipts, account notices, and security updates.
Marketing communications may include product updates, feature announcements, and promotional offers.

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or updating your preferences in your Account settings.
Unsubscribing from marketing messages will not affect essential service communications.

We manage communications using providers like SendGrid and comply with applicable laws including CAN-SPAM and GDPR.

20. User Content and Responsibility

You are solely responsible for:

• Any content you upload, record, generate, or transmit using the Services
• Ensuring that your use does not infringe on any third-party rights or laws

We may remove or disable access to any content that violates these Terms.

21. Intellectual Property Rights

All rights, title, and interest in and to the Services — including but not limited to the software, user interfaces, algorithms, designs, trademarks, logos, service marks, domain names, text, images, audio, video, data, AI-generated insights, and other content associated with the iCaughtYou brand — are and shall remain the exclusive property of Venture 8 Technologies LLC or Venture 8 Technologies yg LTD (as applicable) and their licensors.

This includes all associated intellectual property rights, whether registered or unregistered, including but not limited to copyrights, patents, trade secrets, know-how, goodwill, derivative works, and proprietary content.

You are granted a limited, non-exclusive, revocable, non-transferable license to use the Services for your own personal, lawful use in accordance with these Terms. You may not reproduce, distribute, modify, display, reverse engineer, or create derivative works from any part of the Services, nor may you use our branding, trademarks, or content without prior written permission.

All rights not expressly granted to you are reserved.

22. Third-Party Services, Materials, and Advertising

The Services may include, integrate with, or provide access to third-party services, tools, content, APIs, platforms, data, or advertising partners (“Third-Party Services”). This may include but is not limited to caller identification data, CNAM records, transcription providers, artificial intelligence tools such as Truth Analysis, telecom carriers, hosting platforms, payment processors, and advertising networks. These Third-Party Services are offered for your convenience and may be subject to separate terms, conditions, or privacy policies established by the respective third-party providers. We make no guarantees and assume no responsibility or liability for the content, accuracy, availability, legality, security, or performance of any Third-Party Services, nor do we warrant that such services will be free of objectionable material or errors. Your use of any Third-Party Services is at your sole discretion and risk, and you are solely responsible for complying with any third-party terms or restrictions that may apply.

You understand that certain third-party integrations may display, transmit, or generate content that is incomplete, outdated, incorrect, or potentially objectionable, including but not limited to inaccurately displayed caller names, call summaries, transcription errors, or misinterpreted emotional cues. You agree that we have no responsibility for evaluating or controlling such content, and that we shall not be liable to you or any other party for any damages, harm, or inconvenience caused by your reliance on any Third-Party Services or materials accessed through the Service.

You further acknowledge that not all Third-Party Services or integrations may be available in every country, operating system, carrier, or language. Availability may vary depending on your location, mobile provider, or regulatory restrictions, and we make no representations as to the geographic or technical accessibility of any such services. We reserve the right, at our sole discretion and without prior notice, to add, suspend, limit, modify, disable, or remove access to any Third-Party Services or integrations for any reason, including but not limited to technical issues, legal or regulatory changes, contractual limitations, or business considerations.

In addition, you understand and agree that the Service may include advertisements or sponsored content. In exchange for your use of iCaughtYou, you consent to our display of promotional content or advertising from us, our affiliates, or third-party partners within the application or via related channels. The nature, placement, and frequency of such advertising may change without notice, and we do not guarantee the accuracy, usefulness, or appropriateness of any advertising presented through the Service.

23. Disclaimers

You expressly acknowledge and agree that your use of the Services is at your sole risk.
To the maximum extent permitted by applicable law, the Services are provided by Venture 8 Technologies LLC or Venture 8 Technologies yg LTD (as applicable) on an “as is” and “as available” basis, without any warranties, guarantees, or representations of any kind, whether express, implied, or statutory.

We specifically disclaim all implied warranties and conditions, including but not limited to merchantability, fitness for a particular purpose, satisfactory quality, non-infringement, and quiet enjoyment.
We do not guarantee that the Services will be uninterrupted, error-free, secure, or compatible with your device or carrier, nor do we warrant that any caller data, AI analysis, voicemail transcription, or third-party information presented through the Services will be accurate, complete, or reliable.

No oral or written information or advice given by us, our employees, or our authorized agents shall create any warranty.

Some jurisdictions do not allow the exclusion of implied warranties or limitations on statutory consumer rights. In such cases, portions of this section may not apply to you. This clause does not limit any rights or remedies that may be available to you under mandatory consumer protection laws, including those applicable in the European Union.

If you have any questions or concerns about this section or the Services, please contact us through the channels listed in the “Contact” section of these Terms.

24. Limitation of Liability

To the maximum extent permitted under applicable law, Venture 8 Technologies LLC or Venture 8 Technologies yg LTD (as applicable), along with their affiliates, parent companies, officers, directors, employees, agents, partners, licensors, contractors, and permitted successors and assigns, shall not be liable for any indirect, incidental, special, consequential, punitive, or moral damages of any kind. This includes, without limitation, damages for loss of profits, loss of data, loss of goodwill, business interruption, or other commercial loss, arising out of or related to:

• (i) these Terms or the Services,
• (ii) your inability to access or use the Services,
• (iii) any misuse, negligence, or intentional misconduct related to your use of the Services,
• (iv) your interactions or communications with third parties via the Services,
• (v) inaccuracies, omissions, or incomplete data provided by or through the Services (including AI analysis or caller information),
• (vi) any third-party content, services, or links presented within or accessed through the Services, and
• (vii) any user-generated content.

In no event shall our total cumulative liability to you for all claims related to the Services exceed the greater of $100 or the total amount you paid to us in the 12 months prior to the event giving rise to the claim.

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by gross negligence, fraud, or any liability that cannot be limited or excluded under applicable law.

Some jurisdictions do not allow certain limitations or exclusions of liability, so the above limitations may not apply to you. These Terms do not affect your statutory rights as a consumer under applicable law, including your right to remedies in the event of lack of conformity.

25. Indemnification

You agree to defend, indemnify, and hold harmless Venture 8 Technologies LLC or Venture 8 Technologies yg LTD (as applicable), along with their affiliates, parent companies, officers, employees, agents, partners, licensors, contractors, permitted successors, and permitted assigns (each, an “Indemnitee”), from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, deficiencies, judgments, settlements, penalties, fines, costs, and expenses of any kind (including reasonable attorneys’ fees and professional costs), whether incurred directly or indirectly, arising out of or relating to:

• (a) any User Content or data submitted, uploaded, transmitted, or generated through your use of the Services;
• (b) your access to or use of the Services;
• (c) any breach or violation of these Terms or applicable laws or regulations by you or anyone using your account or device;
• (d) your violation of any rights of any third party, including intellectual property rights, privacy rights, or proprietary rights;
• (e) any misuse, negligent use, or intentional abuse of the Services by you.

Venture 8 Technologies LLC or Venture 8 Technologies yg LTD reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree to fully cooperate with us in the defense, negotiation, or settlement of any such claim. We retain the right to select counsel and determine strategy at our sole discretion.

26. Termination

You may stop using the Services at any time and may terminate your account by following the cancellation instructions provided in your account dashboard or by contacting support. Canceling your subscription or uninstalling the app alone does not automatically close your account.

Venture 8 Technologies LLC or Venture 8 Technologies yg LTD (as applicable) may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms, misuse the Services, or if we are required to do so by law or operational necessity.

Upon termination:

• Your rights under these Terms immediately end
• You must stop all use of the Services and delete any related apps or software
• Any licenses granted to you under these Terms will automatically terminate

Sections of these Terms that by their nature should survive termination — including but not limited to Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution — will continue to apply.

27. Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights.

If you reside in the United States, Canada, Israel, Australia, or other international regions, these Terms are governed by the laws of the State of Florida, USA, without regard to conflict of laws principles. Any disputes must be resolved by binding arbitration in Miami, Florida, administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, and interpreted under the Federal Arbitration Act (FAA).

If you reside in the European Union, European Economic Area (EEA), United Kingdom, or Switzerland, these Terms are governed by the laws of Cyprus, and any disputes may be resolved before the Cyprus courts. Your mandatory consumer protection rights under local law will continue to apply.

You and Venture 8 Technologies LLC or Venture 8 Technologies yg LTD (as applicable) agree to resolve any disputes, claims, or controversies arising out of or relating to these Terms or the Services (a “Dispute”) through binding arbitration, unless you opt out as described below. This means you waive your right to a jury trial or to participate in a class action.

Informal Resolution

Before initiating arbitration, both parties agree to attempt in good faith to resolve any Dispute informally by notifying the other party and allowing up to 30 days for a response. Notice must be sent to support@icaughtyou.com.

Arbitration Process

If informal resolution fails, the Dispute shall be resolved by final and binding arbitration. The arbitration will be conducted by a single arbitrator and may be held via written submissions, phone, or video conference, unless an in-person hearing is required. If an in-person hearing is necessary and you reside in the U.S., it will take place in Miami, Florida. For non-U.S. users, the arbitrator will determine a reasonable location under applicable rules.

The arbitrator may award the same remedies available in court, but only on an individual basis. No class, consolidated, or representative claims are allowed in arbitration.

Opt-Out Right

You may opt out of arbitration by sending a written request to support@icaughtyou.com within 30 days of first agreeing to these Terms. Your request must include your full name and the phone number or email address associated with your account, and clearly state your intention to opt out.

Exceptions

This section does not apply to:

• Disputes that qualify for small claims court
• Legal actions related to intellectual property or unauthorized use of the Services

Waiver of Class Actions and Jury Trials

To the fullest extent permitted by applicable law, you and Venture 8 Technologies agree to waive any right to a jury trial or to participate in a class action, mass arbitration, or other representative proceeding. Disputes must be resolved on an individual basis only.

28. Force Majeure

We are not liable for delays or failures caused by events outside our reasonable control, including but not limited to: natural disasters, cyberattacks, telecom outages, strikes, wars, regulatory changes, or service provider failures.

29. Trademarks and Branding

The name "iCaughtYou," our logos, service marks, and domain names are the intellectual property of Venture 8 Technologies.

You may not use our branding without express written permission.We reserve the right to revoke any public use of our name or materials. Unauthorized use of our trademarks, including in app listings, websites, or advertisements, may constitute infringement and will be subject to enforcement.

30. Modifications to Terms

We may update these Terms periodically.
We will notify you of material changes via email or in-app notice. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance.

31. Severability

If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. The remaining Terms shall remain in full force and effect.

If any part of the Dispute Resolution or Arbitration clause is found to be unenforceable, the remaining portions will still apply, and any unenforceable provisions shall be modified to the minimum extent necessary to be enforceable under applicable law.

32. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Venture 8 Technologies LLC or Venture 8 Technologies yg LTD (as applicable) and supersede all prior or contemporaneous agreements, communications, or understandings related to the Services. No waiver or failure to enforce any provision shall be deemed a waiver of any other or subsequent breach.

33. Contact Information

If you have questions, complaints, or need to reach us:

• Email: support@icaughtyou.com
• Mail (USA): 5705 Brookfield Circle W., Fort Lauderdale, FL 33312
• Mail (EU): 1 Kalimnou Street, Q Merito Centre, 4th Floor, Larnaca 6037, Cyprus

34. Miscellaneous

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and Venture 8 Technologies. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms at our sole discretion without restriction.